協助

Q要怎麼搜尋代購?

在GOGOMA網站上每一頁的上面,可以直接搜尋想要的商品或品牌、甚至是國家、代購賣家名稱都可以方便找到!

Q我該怎麼付費?

GOGO馬太郎提供所有主要的支付方式。但請注意GOGO馬太郎的特別支付規範。

 

1. 為了避免糾紛,所有的商品金額都已經都包含了運費。

2. 在商品可出貨的地點,商家會提供當地的貨幣金額給予消費者結帳。比方說,假設消費者在台灣,欲購買之商品若可以用新台幣結算時,則消費者可以預計該商品可出貨至台灣。但若此商品無法台幣結帳時,則商家可在接到訂單後根據自身評估決定是否出貨至台灣。

3. 根據不同貨幣,可以支付的方式會有所不同。請參考下列表格:

貨幣

銀行匯款

信用卡

超商

Apple Pay

Google Pay

PayPal

支付寶

WeChat Pay

台幣 (TWD)

 

 

港幣 (HKD)

 

 

 

人民幣 (RMB)

 

 

 

 

英鎊 (GBP)

 

 

 

歐元 (EUR)

 

 

 

日幣 (JPY)

 

 

 

 

 

Q信用卡退款該如何進行?

付款後若因委託代購的商品缺貨等原因,賣家可根據你當初使用的付款方式退款給你,使用信用卡刷卡付款,會退款到你的信用卡,賣家操作退款完成後你會收到系統發送的「已退款通知」,在下一期的信用卡帳單中就可以看到該筆退款的負向金額。

Q登入與個人資料設定

Q不同會員等級有什麼優惠?

普通會員

擁有購買GOGO馬優質商品的禮遇



進階會員

擁有購買GOGO馬優質特選商品的禮遇



高等會員

擁有購買GOGO馬優質特級精品的禮遇


Q商家等級的意義?

基礎商家

進階商家

高級商家

金牌商家

白金商家

特級商家


Q善用GOGO馬太郎

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Cookies Policy of gogoma.co.jp, gogoma.co.uk, gogoma.com.cn, gogoma-global.com

This website, gogoma.co.jp, gogoma.co.uk, gogoma.com.cn, gogoma-global.com (the "Website"), is operated by GOGOMA.

What are cookies?

Cookies are a small text files that are stored in your web browser that allows GOGOMA or a third party to recognize you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on GOGOMA website. This Cookies Policy was created by GDPR Cookies Policy Template Generator and the Terms and Conditions Template for gogoma.co.jp, gogoma.co.uk, gogoma.co.cn

Cookies might be used for the following purposes:

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GOGOMA uses both session cookies and persistent cookies.

A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.

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How do third parties use cookies on the GOGOMA Website?

Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the GOGOMA Website and other websites that you've visited.

What are your cookies options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser.

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Where can I find more information about cookies?

You can learn more about cookies by visiting the following third party websites: